Sometimes what you need is a change in perspective.
I started my IT career as a technician: desktops and peripherals, printers, and the parts of networks not involving the actual building and deployment of servers. I quickly moved into the systems and network administration role. After 9/11 and a 16-month gap in my employment status, I met these guys and moved my career into a radically different trajectory – one that would take me to places I’d never dreamed of. From there, I moved into traditional consulting.
There is a different mindset between systems administration (operation) and consulting (architecture): the latter guy designs and builds the system, while the former guy keeps it running. Think of it like building a house. The contracting team are the experts at what current code is, how to get a crew going and keep them busy, how to navigate the permit process, and all the other things you need when designing and building a house. The people who buy the house and live there, though, don’t need that same body of knowledge. They may be able to do basic repairs and maintenance, but for remodels they may need to get some expert help. However, they’re also the people who have to live day in and day out with the compromises the architect and builders made. Those particular design decisions may be played out over tens of houses, with neither the designer nor the builder aware that it’s ultimately a poor choice and that a different set of decisions would have been better.
I personally find it helpful to have feet in both worlds. One of the drawbacks I’d had in working at Trace3 is that I was moving steadily away from my roots in systems administration. With Cohesive Logic, I’m getting to step somewhat back in the systems role. What I’m remembering is that there is a certain mindset good systems administrators have: when faced with a problem, they will work to synthesize a solution, even if it means going off the beaten path. The shift from “working within the limitations” to “creatively working around the limitations” is a mental reorientation much like that described in Ender’s Game: in a zero-G battle arena, the title characters realizes that carrying his outside orientation into battle was a liability. By re-visualizing the enemy’s gate as being “down”, Ender changed the entire axis of the conflict in ways both subtle and profound – and turned his misfit team into an unstoppable army.
Case in point: I wanted to get my OCS/Lync Tanjay devices working our Lync Server 2013 deployment. This involved getting the firmware upgraded, which ended up being quite a challenge. In the end, I managed to do something pretty cool – get a Tanjay device running 1.0.x firmware to upgrade to 4.0.x in one jump against a native Lync Server 2013 deployment – something many Lync people said wasn’t possible.
All it took was a mental adjustment. Falling is effortless – so aim yourself to fall toward success.